9 Solutions to Key Hotel Security Concerns
Business and recreational travelers demand safe and secure hotel accommodations and responsive and friendly customer service. How can...
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Stop showing this chart to your Revenue & Sales teams
In this article, the Managing Director of Travel Consultancy Strategize Revenue and former Director of Revenue Strategy for Starwood...
Security Threat Assessment & Risk Management - Relevance to Hotel Industry
Hotel facilities, however small or large they maybe, face a multitude of unique threats not always prevalent in other industries. A...
Not another hotel Revenue & Distribution Study!
I spent most of this weekend looking at reports on the hotel industry for indications of how Q1 will finish. 2017 is a year to watch for...
How to Sell Suites – Chapter 5. What can hotels learn from airlines?
In this much awaited next chapter, Starwood's former Director of Revenue Strategy provides a framework to adapt best practices from the...
Williams-Sonoma owned furniture maker West Elm ventures into hotels. Does the move have legs?
“Would you like to take your coffee table home with you today?” the front desk agent asks at check-out. Thanks, but I’ll pass. “The...
How to Sell Suites – Chapter 4. Who’s your real competition?
In this fourth chapter, Starwood’s ex-Director of Revenue Strategy provides a framework to understand competitive forces for hotel...
Hotels & Online Travel Agencies (OTAs): Friends or Enemies? How about Frenemies!
Two seemingly conflicting articles made their debut in two respected publications this week. First, Harriet Edleson of The New York Times...
How to sell Suites – Chapter 3. Why we need to find pregnant women from Brazil
In this third chapter of a nine-part series, Starwood Hotels & Resorts’ former Director of Revenue Strategy for North America, explains...
How to Sell Suites – Chapter 2. Pretend you have a second General Manager
In this second post about selling suites in today’s environment, Starwood’s former Director of Revenue Strategy for North America,...
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