Business and recreational travelers demand safe and secure hotel accommodations and responsive and friendly customer service. How can...

In this article, the Managing Director of Travel Consultancy Strategize Revenue and former Director of Revenue Strategy for Starwood...

Hotel facilities, however small or large they maybe, face a multitude of unique threats not always prevalent in other industries. A...

I spent most of this weekend looking at reports on the hotel industry for indications of how Q1 will finish. 2017 is a year to watch for...

In this much awaited next chapter, Starwood's former Director of Revenue Strategy provides a framework to adapt best practices from the...

“Would you like to take your coffee table home with you today?” the front desk agent asks at check-out. Thanks, but I’ll pass. “The...

In this fourth chapter, Starwood’s ex-Director of Revenue Strategy provides a framework to understand competitive forces for hotel...

Two seemingly conflicting articles made their debut in two respected publications this week. First, Harriet Edleson of The New York Times...

In this third chapter of a nine-part series, Starwood Hotels & Resorts’ former Director of Revenue Strategy for North America, explains...

In this second post about selling suites in today’s environment, Starwood’s former Director of Revenue Strategy for North America,...